privacy policy


Privacy Policy

We appreciate your interest and concern in the privacy of your data on the electronic portal, platform, and smartphone application of the “Kheruk” project. Therefore, a data privacy policy has been prepared to support the beneficiary in understanding the nature of the data we collect by logging in to the beneficiary portal through the website or through the smartphone application And how we deal with this personal data, by the regulations in the Kingdom of Saudi Arabia and according to the Personal Data Protection Law issued in 1443 AH (2021) under Saudi Data & Authority “SDAIA”.

Clause (I): Introduction

In the interest of the “Kheruk” platform (hereinafter referred to as the “Kheruk platform” “the Platform”) to provide the best levels of service, and its belief in the importance and confidentiality of data, including the confidentiality and privacy of user data and entered data, the Kheruk platform is committed to maintaining the confidentiality and privacy of the data, and it will not disclose that information except by the specific controls stipulated in the fourth item (Use and Disclosure), bearing in mind that the privacy and confidentiality of the information described below are part of the terms of use of the Kheruk platform.

Clause (II): User data

“User Data” means all and any of the following:

  • Personal data used in registration.
  • Communication data and updates related to usage: Communication data, including data related to the device used for communication, such as device language, system type, and browser type.
  • Information entered by the user such as requests for inquiries, reports, and answers to any questionnaires displayed through the platform.

Clause (III): Data collection and storage

  • Data collection: A visitor to the Khairak platform consents to the platform collecting user data.
  • Data storage: The user’s data is stored in servers specified by the Khairak platform inside the Kingdom of Saudi Arabia, and the platform is keen that these servers are protected from penetration and unauthorized access by the established standards.
  • Deleting account data: It is allowed to delete the data by submitting a technical support request (Technical Support), and the account and profile data will be deleted and the financial transactions associated with the account will be modified so that registered as (visitor).
  • Selling data: The platform does not sell, rent, or trade data for the benefit of any other parties or third parties outside this site.

Clause (IV): Use and Disclosure

  • The user agrees to allow the Khairak platform (including the authorized persons of its employees and workers) to access the user’s data.
  • The user agrees to allow the use of his user data that does not identify himself within cumulative statistical data and indicators and to share it with all relevant authorities as deemed appropriate by the Khairak platform.
  • The user agrees to allow the disclosure of user data related to him to non-governmental entities authorized by the competent authorities to perform specific government services.
  • The user acknowledges that the Khairak platform has the right to disclose any information to the competent authorities when it is necessary to comply with any law, regulation or governmental or judicial request.

Clause (V): External links

The platform may provide links to third parties, and the platform is not responsible for how third parties collect or use personally identifiable information about the user, and the user should refer to the privacy notices of those sites.

Clause (Vi): User’s Responsibility To Protect Privacy

To protect user data, the Khairak platform advises the following:

  • Immediately contact the technical support of the Khairak platform when the user believes that another person has been able to obtain access information to his account on the Platform or any other confidential information.
  • Not to give out any confidential information over the phone or the Internet unless you know the identity of the person or the party receiving the information.
  • Not to share login information (username and password) with others.
  • Not allowing others to use the user account on the Khairak platform.
  • Using the platform through a secure electronic device while closing unused internet-connected applications.
  • Ensure that your antivirus software is always up to date.

Clause (Vii): General Provisions

  • Saudi Data & Authority “SDAIA” is the supervising authority on the national donation platform “TABِARA”, which oversees the Khairak project.
  • Khairak platform completely has all right to update this privacy policy at any time, including adding or changing any of the clauses of the privacy policy, and the user will be notified via the e-mail registered with it about any update of this policy, and Khairak platform has the right to terminate the user’s account if the user does not accept User any change to the privacy policy.
  • The Arabic language would apply to the terms and conditions of the privacy policy, and in the event of a dispute regarding the interpretation of any text contained in any other language, the text written in Arabic shall be submitted.
  • The privacy policy is subject to the regulations of the Kingdom of Saudi Arabia, and in the event of a dispute related to it, the competent authority in the Kingdom of Saudi Arabia is authorized to consider disputes related to or arising from the privacy policy.